Dear Patient and Family Members,
Our highest priority is the health and safety of our patients, their families and our employees. We want to inform you about the precautions we are taking related to the coronavirus (COVID-19). As you may know, the frail, elderly and those with chronic conditions are most vulnerable to this virus. Because of this, we are taking a proactive approach to protect those whom we are privileged to care for in their homes.
Effective immediately, Good Shepherd Hospice members of Catholic Health Services (CHS), are implementing the following measures to prevent community transmission of COVID-19:
- All new and current patients and their caregivers are being screened for symptoms and/or travel associated with COVID-19.
- All visiting employees are being screened for symptoms and/or travel associated with the coronavirus.
- Special procedures will be employed for visitation to persons testing positive or persons under investigation for the virus based on the guidance by the New York State Department of Health (DOH) authorities.
- All staff receive ongoing education on infection prevention and control practices, including the appropriate use of protective equipment.
- We are working closely with our CHS hospitals, the New York State DOH, and Federal agencies (Centers for Disease Control and Centers for Medicare and Medicaid Services) to ensure our prevention and treatment practices remain current as new information about the outbreak becomes available.
- If your loved one is currently receiving hospice services in a skilled nursing facility, we will make sure you are instructed on their guidelines for visitation.
We ask your cooperation with our screening practices and in keeping our staff aware of any changes in your medical condition to ensure your safety.
Should you have questions, please call Good Shepherd Hospice (631) 465-6363.
Kim Kranz, RN, MS
President, Catholic Home Care & Good Shepherd Hospice